Billing Specialist

Role Overview The Billing Specialist is responsible for ensuring accurate and timely invoicing, maintaining billing systems, and supporting the wider finance function. This role plays a critical part in cash flow management by ensuring invoices are processed efficiently and aligned with contractual agreements.

Key Responsibilities

• Prepare, review, and issue accurate customer invoices in line with contractual terms
• Ensure all billing data is complete, correct, and authorised prior to invoicing
• Manage recurring and ad-hoc billing cycles
• Investigate and resolve billing discrepancies or client queries
• Liaise with internal teams (Sales, Operations, Account Management) to obtain required billing information
• Maintain up-to-date billing records and customer accounts
• Perform reconciliations between billing system and financial records
• Support month-end and year-end close processes
• Monitor aged receivables and assist with credit control where required
• Ensure compliance with company policies and financial regulations

Key Skills & Experience

• Previous experience in a billing, invoicing, or accounts receivable role
• Strong attention to detail and high level of accuracy
• Good understanding of finance processes and accounting principles
• Proficient in Excel (e.g. VLOOKUP, pivot tables)
• Experience using finance systems (e.g. SAP, Oracle, Netsuite, Sage, or similar)
• Excellent organisational and time management skills
• Strong communication skills, both written and verbal
• Ability to work to deadlines in a fast-paced environment

Desirable Experience

• Experience within [industry – e.g. recruitment, professional services, telecoms, etc.]
• Exposure to high-volume or complex billing environments
• Knowledge of VAT rules and invoicing compliance